At The Wellness Cares, we believe privacy is part of thoughtful care. This Privacy Policy applies to information collected through thewellnesscares.com, including our contact forms and newsletter sign-up pages. It does not replace a privacy notice or consent document provided to you for a specific clinical service.
1. Information we collect
We may collect information you choose to provide, such as your name, email address, phone number, the service you are interested in and the message you send to us. If you subscribe to our newsletter, we may also record your communication preferences.
When you browse the website, limited technical information may be collected automatically by the hosting environment or standard website tools, such as your browser type, device type, approximate location, pages viewed and the date and time of a visit. We use this information in aggregate to keep the site secure and improve its performance.
2. How we use information
We use information to:
- Respond to questions, requests and service inquiries.
- Send the newsletter or other communication you have requested.
- Remember your communication preference and process an unsubscribe request.
- Maintain, secure and improve the website and its user experience.
- Comply with legal obligations and protect the rights, safety and security of our users and organization.
We do not use information submitted through a contact form to make an automated decision about your health, eligibility or coverage.
3. When we share information
We may share information with service providers that help us host the website, process forms, send requested email and maintain our systems. These providers may use information only to provide services to us and must handle it in a manner consistent with applicable requirements.
We may also disclose information when we believe disclosure is reasonably necessary to comply with law, respond to a legal process, prevent fraud or protect the safety of a person or the public. We do not sell your personal information.
4. Cookies and local storage
This website may use basic browser storage to remember a form submission or newsletter preference during your visit. The demonstration forms on this website use local browser storage to provide an immediate confirmation. A production connection to an email or customer relationship system may use its own cookies, logs or retention rules, which should be described in that service’s notice.
5. Your choices and rights
You can unsubscribe from our newsletter at any time using our unsubscribe page. You may also contact us to ask what personal information we hold about you, request a correction or ask us to delete information where applicable. We may need to verify your identity before completing a request.
You can control cookies and local storage through your browser settings. Disabling them may affect some website features.
6. Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and remove it as appropriate.
7. Security and retention
We use reasonable administrative, technical and organizational safeguards designed to protect information. No website or electronic transmission can be guaranteed completely secure. We retain information only for as long as needed for the purpose for which it was collected, to resolve a request, meet legal requirements or protect our legitimate interests.
8. Changes to this policy
We may update this policy when our website, services or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. Your continued use of the website after an update means you have had an opportunity to review the revised policy.
9. Contact us
If you have a privacy question or request, contact us at privacy@thewellnesscares.com or write to:
The Wellness Cares
2320 East Camelback Road, Suite 410
Phoenix, AZ 85016, United States